Calling: If your application is pending for longer than the processing time projected on your receipt, and you have not recently received any type of notice or update from the USCIS, you can call the National Customer Service Center at 1-800-375-5283 for information. When you call, please have your A-number, any receipt number issued to you after the USCIS received your application, and the last notice you received about your case. NCSC Customer Service Representatives use information provided by each local office to answer questions about case status and processing times. Writing or visiting The USCIS Office: While calling can be more convenient, you may instead choose to request an update by writing or going to your local USCIS office. Information about the offices, and about each office's address, directions, hours and local procedures, can be found under USCIS Field Offices. If you write, please provide the following in your letter:
Sign your request, or, if you are preparing the request for the applicant, have him or her sign the request. Please mark your envelope: ATTN: Status Inquiry. If you choose to go to the local USCIS office that is processing your application, please take the following:
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